Notice of Data Security Incident
Tulsa, OK – August 14, 2023 – TRACT Radiology, an affiliate of Tulsa Radiology Associates and Radiology Consultants of Tulsa, notified certain current and former patients that their personal information may have been accessed as part of cybersecurity incident. TRACT Radiology takes the privacy and security of information in its possession very seriously and sincerely apologizes for any inconvenience this incident may cause. This notice is intended to alert potentially impacted individuals of the incident, steps we are taking in response, and resources available to assist and protect individuals.
What Happened On July 9, 2023, TRACT Radiology was the victim of a ransomware incident that involved an unauthorized party gaining access to our network environment. Upon discovering the incident, we immediately engaged third-party forensic specialists to assist us with securing the network environment and investigating the extent of any unauthorized activity. Our investigation, which concluded on August 3, 2023, determined an unauthorized third party may have acquired certain individual personal and health information during this incident. TRACT Radiology is providing written notice to all impacted individuals. TRACT Radiology has no reason to believe that any individual’s information has been misused as a result of this event. As of this writing, TRACT Radiology has not received any reports of misuse of information and/or related identity theft since the date the incident was discovered (July 9, 2023 to present).
What Information Was Involved Again, we found no evidence that any information has been misused. However, the following information was potentially exposed to an unauthorized third party: first and last name, Social Security number, date of birth, medical information, billing information, and health insurance information.
What We Are Doing Data security is one of our highest priorities. Upon detecting this incident we moved quickly to initiate a response, which included conducting an investigation with the assistance of IT specialists and confirming the security of our network environment. We have also reviewed and enhanced our technical safeguards to prevent a similar incident.
The notification letter to the potentially impacted individuals includes steps that they can take to protect their information. In order to address any concerns and mitigate any exposure or risk of harm following this incident, TRACT Radiology has arranged for complimentary credit monitoring services and identity theft protection services to all potentially impacted individuals at no cost to them for a period of twelve months. TRACT Radiology recommends that individuals enroll in the services provided and follow the recommendations contained within the notification letter to ensure their information is protected.
For More Information For individuals seeking more information or questions about this incident, please call TRACT Radiology’s dedicated toll-free helpline at 1-833-760-0277, Monday through Friday between 8:00 am to 8:00 pm ET, excluding holidays.
TRACT Radiology sincerely apologizes for any inconvenience this incident may cause to members of its community and remains dedicated to maintaining the security and protection of all patient information in its control.
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